sg7 Privacy Policy – How We Handle Your Personal Data

When you register and use sg7, we collect certain personal information that is necessary to operate your account and comply with applicable Philippine regulations. This includes your full name, date of birth, email address, mobile number, and residential address. We also collect identity verification documents such as a government-issued ID when required for account verification or withdrawal processing. During your use of the platform, we automatically collect technical data including your IP address, device type, browser information, and session activity logs. Payment-related information such as your GCash or Maya account details iscollected solely for the purpose of processing your deposits and withdrawals securely. We do not store full card numbers or full payment credentials on our servers. All payment data is handled through encrypted, third-party payment processors that comply with industry security standards.

sg7 uses your personal data strictly for the purposes of operating and improving the platform for Filipino players. Your information is used to verify your identity, process deposits and withdrawals in Philippine pesos, and provide personalised account support. We use technical and session data to detect suspicious activity, prevent fraud, and maintain the security and integrity of the platform. Your contact details may be used to send you important account notifications, security alerts, and updates about changes to our policies. We may also use aggregated, anonymised data to analyse platform performance and improve the overall user experience. We will never use your personal data for purposes that are incompatible with those stated in this Privacy Policy without first obtaining your explicit consent.

sg7 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, including payment processors, identity verification services, and customer support tools — all of whom are bound by strict confidentiality obligations. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if required by law or court order. Any third-party service providers we work with are carefully vetted and are only permitted to use your data for the specific purpose for which it was shared. We will notify you of any material changes to our data-sharing practices to the extent permitted by law. Your data will never be transferred to a third party in a manner that is inconsistent with this Privacy Policy.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine laws and regulations. Account records, transaction histories, and identity verification documents may be retained for a minimum of five years following account closure to comply with anti-money laundering and regulatory requirements. Technical logs and session data are typically retained for a shorter period and are used solely for security and fraud prevention purposes. When your data is no longer required for any lawful purpose, it is securely deleted or anonymised in accordance with our internal data retention schedule. All data stored by sg7 is protected using industry-standard encryption and access controls to prevent unauthorised access, loss, or disclosure. Our data storage infrastructure is regularly reviewed and updated to maintain the highest practical level of security for our Filipino players.

As a registered player on sg7, you have the right to access the personal information we hold about you at any time by contacting our support team. You may also request the correction of any inaccurate or incomplete data associated with your account. If you wish to have your personal data deleted, you may submit a deletion request, subject to any legal obligations that require us to retain certain records. You have the right to object to or restrict the processing of your data in certain circumstances, and to withdraw any consent you have previously given. If you believe that sg7 has not handled your personal data in accordance with this Privacy Policy or applicable law, you have the right to raise a complaint with the relevant data protection authority in the Philippines. We are committed to responding to all data rights requests promptly and in plain Philippine English so that every player fully understands the outcome. To exercise any of these rights, please contact our support team via live chat or by emailing [email protected].

sg7 uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your experience as a Filipino player. Essential cookies are required for the platform to operate and cannot be disabled — these include session cookies that keep you logged in and security cookies that protect your account. We also use analytical cookies to understand how players navigate the platform, which helps us identify areas for improvement. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to serve third-party advertising or to track your activity across other websites. Our use of cookies is reviewed regularly to ensure it remains proportionate and in line with current best practices for data privacy in the Philippines.

sg7 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the services we offer. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via in-platform messaging or email. We encourage you to review this page periodically so that you remain informed about how we protect your personal data. Your continued use of the sg7 platform after any update to this Privacy Policy constitutes your acceptance of the revised terms. If you have any questions about changes to this policy, our support team is available 24/7 to assist you. We are committed to maintaining transparency with all our Filipino players about how their data is managed and protected at all times.