Play Smart, Stay Safe

sg7 Responsible Gaming – Know Your Limits, Enjoy the Game

At sg7, we believe gaming should always be fun, not stressful. This page outlines the tools, resources, and guidelines available to every Filipino player who wants to keep their gaming experience healthy, balanced, and fully in their control.

Last updated: June 2025

Play Responsibly Set Time Limits Deposit Limits Available Self-Exclusion Option Gaming Should Be Fun 24/7 Support Built for the Philippines Track Your Activity Play Responsibly Set Time Limits Deposit Limits Available Self-Exclusion Option Gaming Should Be Fun 24/7 Support Built for the Philippines Track Your Activity

Our Commitment to Safe Play

sg7 is committed to providing a safe, fair, and enjoyable gaming environment for every Filipino player on our platform. We understand that while most players engage with online gaming purely for entertainment, a small number may develop habits that go beyond healthy play. That is why we have built a range of responsible gaming tools directly into the platform — so that every player has the means to stay in control atall times. Responsible gaming is not just a policy at sg7 — it is a core part of how we build and operate the platform for the Philippines market. We actively encourage all players to use the tools available and to reach out to our support team whenever they need guidance or assistance.

Tools You Can Use Right Now

sg7 provides several practical tools that Filipino players can activate directly from their account settings at any time. Deposit limits allow you to set a maximum amount you can fund your account with per day, week, or month — helping you stick to a budget that works for you. Session time reminders notify you when you have been playing for a set period, so you can take a break and step away with full awareness. The cool-off feature lets you pause your account for a short period — from 24 hours up to several weeks — without permanently closing it. Self-exclusion is available for players who feel they need a longer break, temporarily blocking access to the platform for a defined period of your choosing. All of these tools are designed to be easy to find and activate, because we believe responsible gaming should never feel like an obstacle.

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of age, background, or how long they have been playing. It is important to recognise the early warning signs so that you or someone you care about can get help before the situation becomes more serious. Common signs include spending more money or time on gaming than you originally planned, feeling anxious or irritable when you are not playing, chasing losses by placing larger bets to try to win back money, and neglecting work, family, or personal responsibilities because of gaming. If you find yourself borrowing money to fund your gaming activity, or if gaming is causing stress in your relationships, these are clear signals that it is time to seek support. sg7 encourages every Filipino player to be honest with themselves and to use our self-assessment resources if they have any concerns. You are never alone — our support team is available around the clock to listen and to point you toward the right help.

Support Resources in the Philippines

If you or someone you know needs professional support for problem gambling, there are dedicated resources available in the Philippines that can help. The National Council on Problem Gambling Philippines and PAGCOR's responsible gaming programme both offer guidance, counselling referrals, and support for affected individuals and their families. Many local health centres and community organisations across the Philippines also provide free or low-cost counselling services for those dealing with gambling-related concerns. sg7 strongly encourages any player who feels their gaming has become a problem to reach out to these organisations without hesitation. You can also contact our support team at [email protected] at any time — we will treat your enquiry with complete confidentiality and direct you to the most appropriate resources. Taking the first step to seek help is a sign of strength, and we are here to support you through it.

Protecting Minors on the Platform

sg7 strictly prohibits anyone under the age of 21 from registering or playing on the platform, in line with Philippine gaming regulations. During the registration process, all players are required to verify their age and identity before they can access any real-money games or features. We strongly advise all adult players to keep their account credentials private and to never share their login details with minors or anyone else. If you share a device with younger family members, we recommend using device-level parental controls to prevent unauthorised access to the sg7 platform. Any account found to be operated by or on behalf of a minor will be immediately suspended and all funds will be handled in accordance with our terms and applicable Philippine law. Protecting young people is a responsibility we take seriously, and we appreciate the cooperation of all our registered players in upholding this standard.

Quick Answers

Common Questions About Responsible Gaming

What Filipino players ask most about staying in control on sg7.

You can set a deposit limit by logging into your sg7 account and navigating to the Responsible Gaming section in your account settings. From there, you can choose a daily, weekly, or monthly deposit cap that suits your budget. Once a limit is set, it takes effect immediately and cannot be increased for a cooling-off period to prevent impulsive changes. If you need help finding this feature, our 24/7 support team is always available via live chat or at [email protected].

Self-exclusion is a tool that allows you to voluntarily block access to your sg7 account for a set period of time. You can choose a self-exclusion period ranging from a few weeks to several months, depending on what you feel you need. During the exclusion period, you will not be able to log in, deposit, or place any bets on the platform. To request self-exclusion, go to your account settings or contact our support team directly. Once activated, self-exclusion cannot be reversed until the chosen period has fully elapsed, ensuring you have the space and time you need.

Yes. If you have a positive balance in your sg7 account when you activate self-exclusion, you may still request a withdrawal of your funds. Our support team will process your withdrawal request in accordance with our standard withdrawal procedures, which support GCash, Maya, and other local Philippine payment methods. Please contact [email protected] to initiate a withdrawal during a self-exclusion period and our team will assist you promptly and confidentially.

Several organisations in the Philippines offer free support for problem gambling. PAGCOR's responsible gaming programme provides counselling referrals and guidance for players and their families. Local community health centres across the Philippines also offer confidential counselling services. You can also reach out to our sg7 support team at [email protected] at any time — we will treat your enquiry with full confidentiality and connect you with the most appropriate local resources. Seeking help early makes a real difference, and we are here to support you every step of the way.

Play With Confidence — We've Got Your Back

Gaming on sg7 is meant to be enjoyable, not stressful. Use our responsible gaming tools, set your limits, and play at a pace that works for you. If you ever have questions, our team is here 24/7.